Last Updated: December 15th, 2024
hikmat.ai is committed to providing high-quality lesson planning tools for educators. This Refund Policy outlines the terms and conditions for refunds related to our digital services.
Users can cancel their subscription at any time through their account settings. Cancellations for paid subscriptions will take effect at the end of the current billing cycle.
Refund eligibility is determined based on:
To request a refund, users must contact our support team at support@hikmat.ai. Refunds will be processed within 7-10 business days of approval.
Refunds will not be provided under the following circumstances:
If a user encounters technical issues preventing the use of our service, a refund may be issued upon verification by our support team.
Partial refunds may be issued for unused subscription periods, subject to eligibility criteria and processing fees.
For assistance with refunds or cancellations, users can contact us at support@hikmat.ai or through the support section of our website.
This refund policy may be updated periodically. Users will be notified of any significant changes via:
Note: This policy is subject to the terms and conditions of service outlined in our main user agreement.